Product FAQs
I’ve looked at your products but I’m still not sure if I’m ready to take the plunge, what can I do?
We get it, investing in your van build is no easy decision. We recommend first checking out our Install Guides page, as well as the FAQ page for the product you’re interested in. After that, reach out to us at info@featherbuilt.com and we can schedule a time to chat on the phone to answer any of your van build questions.
What is your lead time for shipping?
Please take a look at our Shipping Policy for information about different products and their current shipping times.
What vans do you make products for?
We make products for Sprinter (144, 170, and 170 Extended), Transit (148 and 148 Extended) and ProMaster (136, and 159) vans.
Most of our products are designed for the high roof style, cargo configuration. If you have a mid roof, standard roof, or low roof van, our products may still be compatible. We make every effort to note that on the product page. Reach out if you have questions!
What materials do you use?
Our materials are chosen for their durability, ease of use, and for their charming good looks. Our standard materials include white laminated plywood, natural plywood, black hex ply, bamboo plywood, and aluminum rails. We prioritize durability, ease of cleaning, and good looks.
Check out our Materials Page for more info.
Can I install this myself?
Yes! We design all our products to be accessible for the DIY-builder. However, we won't promise that this is going to be challenge-free. At the end of the day, you are still taking on a massive project that will require some basic handy skills, familiarity with a collection of tools, and patience.
And we'll be here to guide you along the way!
What tools will I need for installation?
Every product will come with an individual install guide letting you know what tools you’ll need for install. Check out this Blog Post for more info on our favorite install tools.
Do you offer installation?
Yes, we offer installation at our shop in Denver, CO! Book a consult or get in touch to schedule a time.
Do you make custom products?
At this time, we are focusing on products that can be mass-produced, and cannot offer customizations.
If you're interested in working together on a line of products for yourself or your own van build company, reach out to us!
Are your products compatible with other brands or kits?
Through a series of partnerships, several of our products are directly compatible with other brands and kits, such as GoCode, VanEssential, and EXPLORIST.life.
There is a high likelihood that many of our products are also compatible with other kits, but we cannot guarantee a fit. If you're unsure, we encourage you to compare hardware and measurements before ordering.
Do you have a warranty?
Yes! We stand behind our designs, the materials we use, and the work our team puts in to create your products. If you have issues with your purchase, please contact us.
We're here to help.
While we work on updating our FAQs, go ahead and ask us some. You might see them listed here someday soon!